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Realogic is committed to offering client support of the highest quality, providing different ways to submit issues, questions, and/or requests:

  • Realogic Helpdesk
  • Submit a Ticket by This email address is being protected from spambots. You need JavaScript enabled to view it.

Realogic prides itself on its modern support structure and issue resolution methodology, ensuring a rapid response to potential issues. In our efforts to resolve your issues expediently, we ask that you have the following information ready when you contact us.

Contact Information

  • Name
  • Phone
  • Email

For Realogic Abstract

  • Organization Name
  • User Login

Issue Description

  • Subject
  • Details
  • Steps: (Please provide detailed steps to recreate the issue being reported)
  • Attachment: (If applicable, please have a screenshot of the issue ready to attach to a support ticket)

Additional Information

  • Frequency and predictability of the issue (intermittent or consistent action failure)
  • Impact of issue (all users or isolated to single/group of users)

 

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